Data and AI Business Operations:
- Analyze, design, and optimize end-to-end business processes related to data and AI services.
- Collaborate with cross-functional teams to understand business requirements and ensure effective integration of data and AI solutions.
- Drive continuous improvement initiatives to enhance the efficiency and effectiveness of business operations.
- Champion and implement Agile principles and methodologies.
- Work closely with project and operations teams to ensure timely and high-quality delivery of data and AI solutions.
- Apply ITIL best practices to design and implement IT service management processes.
- Work with Technology governance team to ensure that ITIL processes align seamlessly with data and AI business operations.
- Monitor and enhance ITIL processes to improve service delivery and customer satisfaction.
Collaboration and Communication:
- Collaborate with stakeholders to understand business objectives and translate them into actionable process improvements.
- Communicate effectively with both technical and non-technical teams to ensure a common understanding of business processes and requirements.
- Foster a collaborative and transparent working environment.